Problems With Puppy Puddles, and/or CATastrophies?
After A Complete & Thorough Audit of Your Carpet, We Have Solutions to Fit Your Budget!
If your pets have used the carpet in your home as a toilet for WHATEVER reason, we can help! Accidents happen, even with the most trained cats and dogs. If left contaminated, the carpet in your home will go through a number of unintended changes and will have to be replaced prematurely. Stains & odors can be embarrasing for the homeowner, and you shouldn't have to live your life in a contaminated environment. It is annoying and unhealthy to you and especially to your guests. Most pet damaged carpet situations if caught in the early stages of contamination can be restored at a fraction of the cost of replacing the carpet. Allowing the problem to continue, will not only train your pet that it is ok to continue the behavior, but it will also cause depreciation to the value of your home in the long run. Each type of contamination is unique to the pet that caused it, the carpet type that it is attached to, and the type of home that it is in. Buying 'home spotter' bottles in the grocery store only pad the pockets of their manufacturers and leave you with a problem that can go from bad to worse. You probably have most of what you need in your home ALREADY to perform a basic, initial clean-up of a pet deposit without going to the extra expense of a rip-off bottle of store-bought something or other... If you can catch the animal 'in the act,' or even before the deposit has dried, follow this simple process to preserve the carpet material from potential irreversible damage.
For Urine Clean Up-
1) Immediately mix 1 cup of vinegar to 1/2 gallon of water and bring to a boil (while the water heats up go get your wet/dry vacuum cleaner out of the garage).
2) Completely saturate the area including any surrounding area with the boiling solution.
3) Allow about 1 minute of dwell time in the carpet and padding.
4) Extract the water/vinegar/urine from the carpet fibers. Push hard down on the carpet backing to remove as much of the moisture as possible from the carpet pad.
5) If you still smell urine, repeat the process to this point up to two more times.
6) Blot the area dry with a terry-cloth type towel by STANDING on the towel and stepping around on the towel until the towel is no longer drawing moisture from the carpet fibers (you may need more than one towel to accomplish this).
7) Place a fan pointed directly at the affected area until totally dry (this may take some time as the carpet fibers will 'draw-out' moisture from the padding as it wicks the moisture out.
8) If there is STILL a smell of urine, or any residual staining, call us immediately and we can get you on the schedule for a more thorough audit/clean up @ 1-855-DRIEST-1.
**Warning** Do Not Attempt This Process If The Deposit Is Dry, Or Even If You THINK It May Be Dry!
Here's why-
Additional information about pet urine depostis-
1) Urine dries into a salt. Most residential carpet is made of recycled plastic bottles and glue. Salt eats glue. If the urine salts are allowed to remain in the carpet material, the process of 'delamination' will begin. This is where the carpet backing is separated from the fibers and the secondary backing. This will cause wrinkles and is not a repairable situation.
2) Salt spreads. When ice builds up on walkways in the winter, you throw down rock-salt to remove it. When introduced to moisture, salt spreads. If you have pet urine deposits that are dry in your carpet, and you have it 'cleaned,' as it dries, you will have a residual urine odor and a deposit that now has spread further into the padding, and across the carpet backing and fibers. It spreads, its simple physics. It cannot be rinsed away with carpet cleaning detergent and 'special' rinsing solutions. There is a specific process that we employ to decontaminate and remove the salt. The process can take more than one trip depending on the severity of your contamination.
3) Urine stains can remain after the salts are removed. Every animal is different. Their diet, medications, species, etc. There is not ONE product on the market that removes EVERY urine stain. It takes know-how, and can take more than one try. A lot of the time, we can get it fixed in the first try. Sometimes it takes MULTIPLE visits. We set the expectation for a realistic outcome for every situation and the client decides from there.
For Vomit Clean Up-
1) Use a metal spoon to scrape away any 'chunks' from the carpet fibers into a paper towel.
2) If the carpet is a synthetic(man-made) material, saturate the contaminated area with luke-warm water and vinegar mixed 8 parts water to 1 part vinegar.
3) Allow about 30-45 seconds of dwell time and go get your wet/dry vacuum cleaner ready.
4) Extract all of the water/vinegar/vomit from the carpet with the wet/dry shop-vac.
5) Place a dry terry-cloth towel over the damp area and stand on it to blot up the remaining moisture.
6) If the vomit was red or left ANY discoloration in the carpet fibers, do not allow it to dry. Call us immediately and keep the area damp with some clear (un-colored) cellophane wrap to prevent it from drying. Call our toll-free number and ask to be transferred to us directly...1-855-DRIEST-1
7) If ALL the color and remaining deposits have been removed and you are happy with the result, allow it to dry and keep the 10 dollars or so that you just saved by not going to the grocery store.
**Note-some cleaners will recommend 'Ammonia' to be substituted for the vinegar and this is possible in some cases, however Ammonia can cause some discoloration of some synthetic fibers so we recommend vinegar.**
For Feces Clean Up-
1) If deposit is solid, pick it up with a paper towel and dispose of it, or allow to dry. Do not attempt to wipe it up, it will smear and stain.
2) If it is runny, follow the same steps for vomit clean up listed above.
For Urine Clean Up-
1) Immediately mix 1 cup of vinegar to 1/2 gallon of water and bring to a boil (while the water heats up go get your wet/dry vacuum cleaner out of the garage).
2) Completely saturate the area including any surrounding area with the boiling solution.
3) Allow about 1 minute of dwell time in the carpet and padding.
4) Extract the water/vinegar/urine from the carpet fibers. Push hard down on the carpet backing to remove as much of the moisture as possible from the carpet pad.
5) If you still smell urine, repeat the process to this point up to two more times.
6) Blot the area dry with a terry-cloth type towel by STANDING on the towel and stepping around on the towel until the towel is no longer drawing moisture from the carpet fibers (you may need more than one towel to accomplish this).
7) Place a fan pointed directly at the affected area until totally dry (this may take some time as the carpet fibers will 'draw-out' moisture from the padding as it wicks the moisture out.
8) If there is STILL a smell of urine, or any residual staining, call us immediately and we can get you on the schedule for a more thorough audit/clean up @ 1-855-DRIEST-1.
**Warning** Do Not Attempt This Process If The Deposit Is Dry, Or Even If You THINK It May Be Dry!
Here's why-
Additional information about pet urine depostis-
1) Urine dries into a salt. Most residential carpet is made of recycled plastic bottles and glue. Salt eats glue. If the urine salts are allowed to remain in the carpet material, the process of 'delamination' will begin. This is where the carpet backing is separated from the fibers and the secondary backing. This will cause wrinkles and is not a repairable situation.
2) Salt spreads. When ice builds up on walkways in the winter, you throw down rock-salt to remove it. When introduced to moisture, salt spreads. If you have pet urine deposits that are dry in your carpet, and you have it 'cleaned,' as it dries, you will have a residual urine odor and a deposit that now has spread further into the padding, and across the carpet backing and fibers. It spreads, its simple physics. It cannot be rinsed away with carpet cleaning detergent and 'special' rinsing solutions. There is a specific process that we employ to decontaminate and remove the salt. The process can take more than one trip depending on the severity of your contamination.
3) Urine stains can remain after the salts are removed. Every animal is different. Their diet, medications, species, etc. There is not ONE product on the market that removes EVERY urine stain. It takes know-how, and can take more than one try. A lot of the time, we can get it fixed in the first try. Sometimes it takes MULTIPLE visits. We set the expectation for a realistic outcome for every situation and the client decides from there.
For Vomit Clean Up-
1) Use a metal spoon to scrape away any 'chunks' from the carpet fibers into a paper towel.
2) If the carpet is a synthetic(man-made) material, saturate the contaminated area with luke-warm water and vinegar mixed 8 parts water to 1 part vinegar.
3) Allow about 30-45 seconds of dwell time and go get your wet/dry vacuum cleaner ready.
4) Extract all of the water/vinegar/vomit from the carpet with the wet/dry shop-vac.
5) Place a dry terry-cloth towel over the damp area and stand on it to blot up the remaining moisture.
6) If the vomit was red or left ANY discoloration in the carpet fibers, do not allow it to dry. Call us immediately and keep the area damp with some clear (un-colored) cellophane wrap to prevent it from drying. Call our toll-free number and ask to be transferred to us directly...1-855-DRIEST-1
7) If ALL the color and remaining deposits have been removed and you are happy with the result, allow it to dry and keep the 10 dollars or so that you just saved by not going to the grocery store.
**Note-some cleaners will recommend 'Ammonia' to be substituted for the vinegar and this is possible in some cases, however Ammonia can cause some discoloration of some synthetic fibers so we recommend vinegar.**
For Feces Clean Up-
1) If deposit is solid, pick it up with a paper towel and dispose of it, or allow to dry. Do not attempt to wipe it up, it will smear and stain.
2) If it is runny, follow the same steps for vomit clean up listed above.
Not All 'Carpet Cleaning Companies' Are Qualified to DECONTAMINATE Severe Pet Damage
This is sad, but true...
Experience with our clientele has taught us that 'some' not ALL, carpet cleaners are more interested in their 'Spit-n-Shine,' high quantity, low-pricing business model, than providing a HIGH QUALITY service to the client. These cleaners can make unrealistic claims over the phone with 'Discount' pricing models that fail to ACTUALLY remove and decontaminate pet damaged carpet. This industry is not a regulated marketplace (we hope it never is). This means however that anyone can place an ad in the phonebook qualifying themselves as a 'Professional.' We encourage you to perform some due diligence when it comes to who you allow to perform work on your carpet, ESPECIALLY when it comes to pet damage. If you are told over the phone during your search for a professional, that they have some 'Special' rinse product that flushes urine out without additional processes... Hang up the phone immediatley, and grab your wallet and run away from the phone screaming and yelling! No serious. We have experienced MORE THAN ONE situation where we have given a written price quote to an existing client and they have hired a 'Discount Carpet Cleaning Company' instead of us, who promised to rinse the urine away... Every situation has resulted in a call back to us, to now go and fix a problem that has gone from bad to worse from the other cleaners' unethical actions. Who these companies are, is not as important as knowing how to avoid them. Always, always, always, when you hire a 'Carpet Cleaning Company,' ask them if they guarantee their work. If you are getting a price that seems too-good-to-be-true to fix a pet problem, it probably is. We consult with every client in every situation when pets are involved because it is not regular 'carpet cleaning' when pets are involved. For more information on how to hire a carpet cleaning professional that is right for you, we have a free resource available for you. Call 1-855-DRIEST-1 and select the prompt for our consumer information guide for hiring the right professional for your situation.