Pet damage is such a common problem in this part of the country. Our winters are long, and people want to keep their animals indoors which results in pet stains and odors on the carpet more often than in a warmer climate. I am not here to blame the renters themselves as every family has reasons as to how and why this could happen to a carpet. I always tell our customers that we are not here to judge you or your pets. We just want to fix it so you can avoid the potential cost of replacing it.
Did you know that flooring is typically the most costly component of your home? If you do the math, on the low end with carpet, carpet pad, and installation your cost can range from $2.50/square foot on up and for a 1,000 SQ. FT home, you are into it $2,500.00
When we get a phone call about this type of a job, we always want to thoroughly inspect the damaged areas in order to give a proper audit of the condition/potential costs of the job to be done rather than just quote a price per foot over the phone. The process, and some important information on these procedures is to follow after this particular job has been completed. We are in the middle of our busy season for this type of work. In fact there are two more just like this that we are scheduled to do in this coming week. Stay tuned...
This job is for ~1325 Square feet of carpet that is in a staircase and a basement. The owner hired us initially to clean the carpets after the previous renter had moved out. We were informed that there were 'some' pet stains and that a regular cleaning was all that was required. In this situation there are a number of routes that a professional carpet cleaner can take.
1) Clean the carpet like the customer asked.
2) Ask additional questions about the condition of the carpet in regards to odors/stains.
3) Turn down the job for liability or lack of experience reasons.
In this case I informed the customer that I am happy to clean their carpet, however I do also specialize in pet damage, i.e. Stains, odors, etc. It may be best to not steam clean the carpet so as to not disrupt any smells that may be in the padding and/or carpet backing. In some of the upcoming photos for this post, you will see what I am describing.
The customer agreed that in order to make sure that the previous renter would receive as much of their deposit back as possible let's just start with the low moisture cleaning and I offered to apply a deodorizer afterwards that could possibly mask any leftover smells.
When urine is deposited, it comes out alkaline and dries into an acid salt, which can attract bacterias and cause sickness for kids and adults. It is ALWAYS a good idea to replace carpet padding when the urine stains are larger than a few puddles here and there.
This job was performed on Star Valley Ranch, Wyoming.