1)The pad should be replaced.
2)The subfloor(if made of wood) should be sealed with our special floor/odor barrier sealer.
3)If the items from 1 & 2 are not done, the pet stains will almost always re-soil.
Re-soiling is when the carpet backing/carpet pad is still wet after the carpet fibers have dried, and since wet wants to always find dry, the fibers will wick-back the stains out of the backing. A few posts ago, I showed how the carpet cleaning process goes for severe pet damage. That process includes completely saturating the carpet fibers and backing to make sure that the stains and odor sources are removed. If it is not done in this way, I can bet you a prime rib dinner that it will re-soil. This client wanted a dollars and cents job done with the understanding that this re-soiling could happen. She said that if it re-soiled, that she would just dye the whole room! So I cleaned it, with all of this in mind and we deodorized it really well. I texted her a few days after to ask how it looked, and she said that sure enough, the stains had re-soiled, but the house smelled fresh and there was no trace of the pet odors like before. I asked her if she wanted to dye it still, and she said that she wanted to. I then told her about my new very low moisture carpet cleaning process, and that I wanted to try it out on her room to see if it would work, and that I would do it at my expense. The very low moisture carpet cleaning process offered by Restore Your Carpet, does not use enough water/steam to cause a re-soiling problem, and since the odor problem was already taken care of, what did we have to lose? I did not take a picture of the re-soiled condition, but it did not look much better than the before shots in this post. I felt bad actually when I saw it, because although I had told her that it would re-soil, I felt that due to the cost of the initial cleaning, the results should have been better. I like to think that the client needs all of the available information going into a job so that they can make an informed decision. This job was no different, this was not a normal carpet cleaning job, so we charged more for the extra processes and chemicals that we used. I guess the bottom line is, she made the decision. Anyways, the carpet turned out great. The next picture is what it looked like when I left the second time, only this time it was totally dry and what you see below is the finished product.
If you or anyone else you know is in need of our pet damage carpet cleaning/restoration services, give us a call, we can Restore Your Carpet.
In Jackson Hole, WY areas.
In Star Valley, WY areas.