Professional Cleaners of:  Carpet, Tile, Furniture,and Area Rugs in Jackson Hole & Star Valley, WY
like and follow us
  • Home
  • Our Processes
  • Pricing Options
  • Before & After Gallery
  • Pet Damage Restoration
  • **Brag-Blog**
  • Contact Us

Pets stains & resoiling issues.

9/23/2012

 
Picture
This carpet is old. 15-20+ years old. It was completely hammered.
This post is about pet stains and odors on a plush-type carpet in Jackson Hole, WY.  I received a phone call from who is now one of my favorite clients, stating that she was not sure if the carpet in her home was salvageable.  She designed the home years ago, lived in it, then rented it out, now is moving back in and doing some renovating.  Walking into this house for the first time, I noticed that there had been some pet odor damage.  It was not the worst I have experienced, but it was definitely in the replacement stage.  I walked into this room pictured above, and these next shots are what I saw...

Picture
Picture
Due to the age of the carpet, and after calculating the total cost to completely restore this carpet, I informed the client that it would be best to just replace it, however I would clean it for $x.xx amount of dollars.  The potential problems with this carpet are like most pet damage carpet cleaning jobs. 
1)The pad should be replaced.
2)The subfloor(if made of wood) should be sealed with our special floor/odor barrier sealer.
3)If the items from 1 & 2 are not done, the pet stains will almost always re-soil.
Re-soiling is when the carpet backing/carpet pad is still wet after the carpet fibers have dried, and since wet wants to always find dry, the fibers will wick-back the stains out of the backing.  A few posts ago, I showed how the carpet cleaning process goes for severe pet damage.  That process includes completely saturating the carpet fibers and backing to make sure that the stains and odor sources are removed.  If it is not done in this way, I can bet you a prime rib dinner that it will re-soil.  This client wanted a dollars and cents job done with the understanding that this re-soiling could happen.  She said that if it re-soiled, that she would just dye the whole room!  So I cleaned it, with all of this in mind and we deodorized it really well.  I texted her a few days after to ask how it looked, and she said that sure enough, the stains had re-soiled, but the house smelled fresh and there was no trace of the pet odors like before.  I asked her if she wanted to dye it still, and she said that she wanted to.  I then told her about my new very low moisture carpet cleaning process, and that I wanted to try it out on her room to see if it would work, and that I would do it at my expense.  The very low moisture carpet cleaning process offered by Restore Your Carpet, does not use enough water/steam to cause a re-soiling problem, and since the odor problem was already taken care of, what did we have to lose?  I did not take a picture of the re-soiled condition, but it did not look much better than the before shots in this post.  I felt bad actually when I saw it, because although I had told her that it would re-soil, I felt that due to the cost of the initial cleaning, the results should have been better.  I like to think that the client needs all of the available information going into a job so that they can make an informed decision.  This job was no different, this was not a normal carpet cleaning job, so we charged more for the extra processes and chemicals that we used.  I guess the bottom line is, she made the decision.  Anyways, the carpet turned out great.  The next picture is what it looked like when I left the second time, only this time it was totally dry and what you see below is the finished product.
Picture
After grooming shot. This carpet is old, but it looks great now.
It really turned out great!  It shines, its soft, smells great, and no stains.  The very low moisture carpet cleaning process that Restore Your Carpet offers is really impressive.  These types of situations are why I love my job.  I walk into a mess, and leave with a very happy client, and a new friend. 

If you or anyone else you know is in need of our pet damage carpet cleaning/restoration services, give us a call, we can Restore Your Carpet.

RYC, out.

307.774.0223
In Jackson Hole, WY areas.

307.887.0223
In Star Valley, WY areas.


The trashed carpet job I almost didn't take.

9/9/2012

 
Picture
Before Restore Your Carpet got to work.
This post is about another rental unit carpet job.  I received a phone call from a new client in Wilson, WY and the lady on the other end of the line had the sweetest voice.  She asked what our pricing was and we don't like to give a flat price because every job is different.  I like to see it, give a good recommendations and let the client decide what they want to do.  This client had a massage therapy business that she ran out of her condo.  You can see where the massage table was in this before shot.  The black area is massage oil, and dirt and who knows how much time that had been ground into this berber carpet.  I took one look at it and almost said no thanks, but I wanted to give it a shot to put it on my blog, so here is the rest of the story.

Picture
It almost looks worse from this angle.
Picture
After Restore Your Carpet gets to work.























I could hardly believe it myself.  It is amazing what serious alkaline, and massive in-your-face steam can do for berber carpet.  The client was thrilled, I was thrilled, and the carpet looks amazing.  Pretty awesome results!

If you or anyone else you know is in need of our carpet cleaning/restoration services give us a call, we can Restore Your Carpet.

RYC, out.

Berber carpet cleaning/restoration services in Jackson Hole, WY
307.774.0223
Berber carpet cleaning/restoration services in Star Valley, WY
307.887.0223

Rental unit pet damage on new carpet...RESTORED!

9/9/2012

 
Picture
You may be wondering why I am posting a picture of a piece of clean looking carpet that is lying on a driveway.  I wanted to shake things up a bit and post the after picture first in order to be well, dramatic.  This carpet has had about 6 months of use on it, and judging from this picture, one would have to agree that it looks like lightly used, yet clean looking carpet.  The story behind this carpet in a nutshell is that this is out of a rental town home in Alpine, Wyoming.  This rental had renters in it for about 6 months and these renters allowed some pets to totally trash the place.  There was cat and dog feces, urine, and vomit.  Not to mention the traffic areas that were ground into the fibers with greasy foot soils to boot!  Now that I have painted the picture of what it looked like, let me describe how it smelled.  When you walked into this town home rental, the smell was so pungent and sour that there was no mistaking that is was cat damage.  There were some doggy deposits too, but somehow cats really take the cake when it comes to pet odors in carpet.  It really took your breath away when you walked through the front door.  It is hard to describe the smell, but it was in the top three of nasty odors for me the first time I went in.

Picture
The shot of the damaged carpet with all manner of pet damage before the total restoration we performed.
Picture
Here is another angle of this piece of pet damaged carpet.  Keep in mind that this carpet has only had about 6 months of use on it.  Now the obvious question is why is it out on the driveway?  This piece is out of the living/dining/hallway area on the main level.  The urine damage was so severe that the carpet padding was saturated and had to be thrown out.  We even took steps to seal the wooden sub-floor with a special pet barrier odor coating that is applied to the floor.  This barrier is the most effective product that I have found for blocking the smell of urine thus saving the additional cost of tearing out the wood.  It works better than KILZ, although that would be better than nothing at all.  I always tell our clients that have pet damage that if we can clean/restore the carpet at less than 65% of the cost of replacing it then it is cost-effective.  After measuring the place and doing the math, the client decided to let us try it.  I told her that if at anytime during this process we felt that it was a lost cause I would only charge her for the cost of the chemical and I would eat the labor.  With that in mind, I wanted to pull out all the stops on this one.  After inspecting the carpet and determining that it was sound structurally(meaning that the carpet material could withstand being put through the gauntlet), I decided that I would not just clean it in place, I washed it like it were a wool rug on a wash floor.  Since the pad and subfloor had to be taken out anyway, this is the method I chose.  Here is what the process basically looked like....

Picture
Started out by treating the backing of the carpet. Here you can see the the numerous pet urine deposits that are not visible on the front. We treated the backing first.
Picture
Here is a shot of one of my guys completely saturating the face of the carpet with a garden hose. With the carpet wet first, its more effective to get a full use out of the chemicals we were about to apply.
Picture
After saturating the carpet, we treated it with a cocktail of urine neutralizing/oxidizing/deodorizing chemicals, then gave it a real good scrub with a CRB machine.
Picture
This is a close-up shot of the CRB(counter-rotating-brush) machine that we use for restoring carpet when we do pet damage jobs. It is an amazing machine.
Picture
After one pass the chemical cocktail is starting to work. I think that we scrubbed this piece for about an hour.
Picture
Here's me running over the carpet with the ROTOVAC 360 doing the final steam extraction rinse before drying it.
Picture
Look familiar? This how it looked before we re-installed it. It smelled fresh and looked shiny and new again.
This was just the pics of the Living room carpet.  We performed the same process on the master bedroom carpet.  The rest of the house did not require new pad so we cleaned it in place like normal, but used the same chemical cocktail mentioned earlier.  Removing pet stains and odors from carpets is not a job for any old carpet cleaning company.  We are called Restore Your Carpet for a reason.  As long as there is sound material there to clean and it can make it through the gauntlet that we will put it through, we can Restore Your Carpet.

If you or anyone else you know is in need of our services regarding pet damage stains and odors, give us a call.

RYC, out.

Carpet cleaning/restoration services in Jackson Hole, WY
307.774.0223

Carpet cleaning/restoration services in Star Valley, WY
307.887.0223
<<Previous

    Archives

    June 2014
    March 2013
    October 2012
    September 2012
    July 2012
    June 2012
    April 2012
    December 2011

    Categories

    All
    83001
    83002
    83110
    83112
    83118
    83127
    83128
    After Hours Cleanup
    Afton
    Alpine Wyoming
    Antique Furniture
    Area Rug Repairs
    Asphalt/tar Stains
    Bedford Wyoming
    Berber Carpet
    Blood Stains
    Bonnet Cleaning
    Carpet De Lamination
    Carpet De-lamination
    Carpet Protector
    Carpet Repairs
    Carpet Re Stretching
    Carpet Re-stretching
    Carpet Seams
    Colorfast Testing
    Commercial Carpet
    Commercial Cleaning Services
    Crb Machine
    Emergency Services
    Encapsulation Cleaning
    Etna Wyoming
    Fairview Wyoming
    Fine Textile Cleaning
    Flood Restoration
    Frieze Carpet
    Furniture Cleaning And Restoration
    Jackson Hole Wy
    Jackson Wy
    Low Moisture Cleaning
    Mohawk Carpet
    Odors
    Oily Stains
    OP Cleaning(oscillating Pad)
    Pet Damage
    Pet Hair Removal
    Pet Vomit
    Plush Carpet
    Pre Sprays
    Pre-sprays
    Red Wine Stains
    Re Soiling Issues
    Re-soiling Issues
    Rotovac 360
    Rug Color Bleeding
    Rug Washing
    Silk Textile Cleaning
    Star Valley Ranch Wy
    Star Valley Wyoming
    Steam Cleaning
    Teton Valley Idaho
    Teton Village Wy
    Thayne
    Trashed Carpet
    Truckmount
    Upholstery Cleaning
    Urine Stains
    Vacuuming
    Very Low Moisture Carpet Cleaning
    Water Extraction
    Wilson Wyoming
    Wool Carpet
    Wool Rugs
    Wy

    RSS Feed

Powered by Create your own unique website with customizable templates.